Is Your Adoption Process Really Working?

RECORDED ON: Tuesday, June 12, 2018
DURATION: 45 minutes
Susan Cosby, Director of Lifesaving Programs and Partnerships, Petco Foundation

About this Webinar

When it comes to our adoption process, we all want the same thing: to find the best match possible for the pets and people who come through our doors. We want to keep our animals safe and we want our adopters to tell their friends about the wonderful experience they had growing their family at our shelter.

Adoption applications are created to meet those goals, but how do we know they are really working? In this webinar we’ll look at what the data says about matching pets and people, and we’ll explore whether your application is truly serving you or inadvertently keeping you from your organization’s next level of lifesaving.

Webinar Presenter: Susan Cosby


In less than an hour, you’ll learn how to:

  • Implement changes that will refine your adoption process
  • Improve the adoption counselling experience for both your staff and applicants
  • Create a customer-friendly adopter experience
  • Place more pets in homes

Watch the webinar
Download the slides (PDF)